Frequently asked questions: Clean Sport Hub

Logo Clean Sport Hub

The Clean Sport Hub is UKAD’s platform for clean sport education! The Clean Sport Hub provides easy access and tailored resources for athletes, coaches, parents, support staff and anyone who is interested in protecting clean sport.

UKAD have three eLearning courses:

Check out the FAQs below for any questions you may have on the Clean Sport Hub and associated courses. For further information, send us an email at cleansporthub@ukad.org.uk.

 

Clean Sport Hub

What is the Clean Sport Hub?

The Clean Sport Hub is a Learning Management System (LMS) that hosts UKAD’s eLearning and education resources. It was launched in 2021, replacing the UKAD Learning Zone.

You can access it here.

The development of the Clean Sport Hub allows the UKAD Education team to provide a world-class education system, where resources and information can be tailored to different target audiences and education pools. The Clean Sport Hub will also provide a support network for UKAD’s Education Delivery Network (EDN), acting as a touch point for communication and information for National Governing Bodies (NGBs).

How do I register onto the Clean Sport Hub?

With the transition from the UKAD Learning Zone to the Clean Sport Hub we wanted to ensure that your clean sport education journey was transferred. Therefore, if you had an account on the UKAD Learning Zone and passed a course from 2016-2021 your learning history would have been transferred and an account on the new system created. You will need to activate your new account and complete the registration process below. 

If you had not passed a course or are new to clean sport education, then you can register by clicking this link then the ‘register’ button and follow the step-by-step process.

  1. Selecting this link 

  1. Choose the ‘I have forgotten my password’ option 

  1. Enter your email address associated with your UKAD Learning Zone account (if you have issues or cannot remember your correct email then please contact cleansporthub@ukad.org.uk for assistance) 

  1. You will be sent an email (from noreply@enetlearn.com) with a link – click the link 

  1. You will be redirected to the Clean Sport Hub where you can create your password 

  1. Create your password 

  1. Log into your account with your details 

  1. Complete the registration process and submit  

  1. Account will be activated – proceed to My Learning to view courses available and your learning records 

 

I am having issues with registering onto the Clean Sport Hub?

If you have any issues with registering or logging into the Clean Sport Hub, then please contact cleansporthub@ukad.org.uk and one of the team will be in contact to support you.  

What reasonable adjustments have been made?

UKAD can provide support and reasonable adjustments to learners where applicable, to enable access to our eLearning for all. 

The Clean Sport Hub meets accessibility standards Web Content Accessibility Guidelines (WCAG) 2.1 AA.

The videos in the Clean Sport Hub courses feature audio, with the new courses including transcripts for audio content. We will be transitioning current content to ensure they meet accessibility standards.

We recommend you access in landscape mode for the best user experience. The Clean Sport Hub and associated eLearning content are mobile-friendly.

Learners are not required to request any special considerations for successful completion of our eLearning courses. Our eLearning programmes are self-paced and assessed through multiple-choice questions, with the option to complete the assessment again at any time to improve the pass score to a satisfactory level (80%).

What eLearning courses are available on the Clean Sport Hub?

The Clean Sport Hub provides eLearning that caters to the needs of its target audiences and interested stakeholders. All users are assigned to the courses as per their role, e.g., athlete, coach, medical professional, parents – so you get eLearning that is tailored to your role and experience. 

Coach Clean is available for all coaches registering onto the system. The course has a two-year certification period, you'll be notified when to recertify and you'll be emailed one month before your expiry date to log on to your Clean Sport Hub account to complete the Coach Clean renewal.

Introduction to Clean Sport course launched in April 2022 has replaced the Clean Sport Advisor course. The course has been designed to suit a broader audience, with the intention of improving the learning experience and understanding of everyone's roles and responsibilities in clean sport. The new course is split into six core modules that can be completed at your own pace. The course has a two-year certification period, you'll be notified when and how to recertify and you'll be emailed a month before your expiry date to log on to your Clean Sport Hub account to complete the Introduction to Clean Sport Renewal course.

Compete Clean+: A new 100% me athlete eLearning course was launched in October 2022. This course has been created in line with the International Standard for Education (ISE) and consists of 11 modules. This course is available to all athletes and can be completed in bitesize modules. The course has a two-year certification period, you'll be notified when and how to recertify and you'll be emailed a month before your expiry date to log on to your Clean Sport Hub account to complete the short renewal course.

How will the Clean Sport Hub support the Education Delivery Network (EDN)?

UK Anti-Doping (UKAD) have built a robust Education Delivery Network (EDN) that consists of three levels – the Education team, National Trainers and Educators. The EDN is designed to increase the standards of delivery in clean sport education across the sporting landscape.   

The Education team’s role within the EDN is to provide support, guidance, resources, and continuous professional development to ensure the education delivered is effective.  

Both the role as a UKAD Educator and the UKAD National Trainer are types of ‘Educators’ defined by the WADA International Standards for Education (ISE).  

The Clean Sport Hub will facilitate education workshops and training to support the EDN.

How does the Clean Sport Hub support UKAD’s compliance with the International Standard for Education (ISE)?

The ISE is a mandatory International Standard as part of the World Anti-Doping Programme. It provides guidance and support for organisations in the planning, implementation, monitoring and evaluation of effective education programmes. Part of the ISE outlines core topics that must be covered within the programmes and each of the eLearning courses have been mapped to include these core topics. 

 

Course specific

What is the Introduction to Clean Sport course?

The Introduction to Clean Sport course aims to increase anti-doping information and awareness within the sporting landscape. It is split into six core modules, providing an overview of anti-doping and how you can support clean sport. It is suitable for people working in sport, studying anti-doping in further or higher education and for people interested in learning more about clean sport. The Introduction to Clean Sport course replaced the Clean Sport Advisor. The course has been fully endorsed against CIMPSA professional standards.

Is there a recommended way to complete the course?

The Introduction to Clean Sport course has been designed to be completed in a bitesize flexible way. We would recommend completing the course at your own pace across one-two months. Each module ends with a short multiple-choice quiz which must be passed to progress to the next module. After completion of all six modules, you will then need to pass a final assessment to complete the course. Therefore, we would not advise a long break between starting and completing the course. 

Before launching each module, you will be provided with the estimated completion time and an overview of that particular module.  

I have completed the Clean Sport Advisor; do I need to complete the Introduction to Clean Sport course?  

Yes. The Clean Sport Advisor course has been replaced as of 1 April 2022. If you have completed the Clean Sport Advisor course you will be automatically enrolled onto the Introduction to Clean Sport course from 1 April 2022. You will then be on a clear structured pathway, with a two-year certification period and receive automated notifications.   

We would recommend you complete the Introduction to Clean Sport course, as the content and learning style is different to the Clean Sport Advisor. The course is applicable for learners with prior anti-doping knowledge as you can apply your knowledge and engage with different scenarios. 

Why was the Clean Sport Advisor course replaced?

As part of the implementation of the International Standard for Education (ISE) and the development of UKAD’s Education team’s Strategy, the Education Delivery Network (EDN) was reviewed.   

An outcome of the review was the need to readjust the delivery model to align with the definition of an ‘Educator’.  

Historically, the purpose of the Clean Sport Advisor course was to enable individuals to feel confident in providing informal guidance and information to their athletes and sport. However, following the review, it has been highlighted that the role of an ‘Educator’ requires a higher level of training and qualification before providing information and guidance to athletes and sports. Subsequently, with the increase in Quality Assurance and support provided to UKAD’s ‘Educators’, the Advisor is no longer a role that fits within the delivery model of the EDN.   

The aim of the Introduction to Clean Sport course is to increase the level of anti-doping knowledge and awareness within the sporting landscape. The course will educate and enable the learners to apply this newly acquired knowledge in their everyday lives, disseminating the information where needed. The modules within the course provide more detailed and engaging content, allowing all users a better and more diverse learning experience.  

In light of this change, UKAD aim to further develop the knowledge and training individuals receive for specific roles through resource development, scenario education and partnership development across the landscape.  

What does it mean for my learning history?

The Clean Sport Advisor has existed since 2012 in its various iterations. If you have completed a course associated with a certificate within the last five years, the learning records (score and completion date) has been migrated to the Clean Sport Hub and will be available to view on your My Learning page. If you have not already you will need to follow the instructions to activate your account.  

Any previous iterations of the Clean Sport Advisor course (previously named Accredited Advisor Assessment) will be stored on your profile as a record of your learning and commitment to clean sport, but these are outdated and will not be formally recognised.  

I am a coach, what course should I complete?

If you have registered onto the Clean Sport Hub and selected ‘Coach’ only as your role within sport you will be automatically assigned the Coach Clean course. This course has been developed with specific scenarios and examples that will apply to your role as a coach.  

If you have multiple roles within sport – i.e., an elite coach and a parent of a talented athlete – the courses assigned to your account will be the Coach Clean course and the Introduction to Clean Sport course. Whilst currently there are some aspects of the course that include information on the same anti-doping topics we believe that you will find elements from both courses useful in your role in sport. 

I am an athlete and want to complete eLearning

Compete Clean+ has been released, UKAD’s eLearning course specifically for athletes. 

If you registered onto the Clean Sport Hub prior to October 2022 the course has been automatically added to your ‘My Learning’ dashboard. Please log into your account and start the course!  

If you are new to the Clean Sport Hub then please follow the registration process, creating your account and giving you access to the free course.  

I am an athlete and have already completed the WADA ADeL eLearning. Do I need to complete Compete Clean+ as well?

As the ADeL course is aimed at an international audience there are several clean sport topics that are not fully covered or included from the point of view of a UK athlete. Therefore, there are certain modules of the Compete Clean+ course that we would strongly recommend you complete to enhance your knowledge.  

Recognition of Prior Learning 

Please contact cleansporthub@ukad.org.uk providing the date you completed the ADeL course and advise that you would like to enhance this learning. We will then ensure that the appropriate modules from the Compete Clean+ course are applied to your learning dashboard. The other modules of Compete Clean+ will still be available for you to complete if you would like to refresh your knowledge.  

I am an athlete and have completed an eLearning course set by my sport and/or International Federation (IF). Do I need to complete Compete Clean+ as well?

In this instance, we will need to review the content of that course to ensure that it covers all relevant clean sport topics from a UK athlete point of view. 

Please contact cleansporthub@ukad.org.uk stating the course you have completed and the date of completion. We will then be able to advise what modules from the Compete Clean+ course we would recommend you complete.  

I launch my course, but nothing loads. How can I access my course?

After you have selected the ‘Launch’ button, your course will try to load in a new browser/tab. Please ensure that pop ups for eNetLearn.com are enabled and that your browser and device is fully up to date. You may need to clear your cookies and cache (found in your browser settings).

 

Organisation specific

I work for the UK Sport Institute (formerly called English Institute of Sport (EIS)) and completing the Introduction to Clean Sport course is a requirement of my employment. What do I need to do?

UKAD and the UKIS are working closely together to provide the relevant learning for you on your in-house employer’s central learning platform. The Introduction to Clean Sport course will be hosted on the Learning Arena, and you will be notified on how and when to complete the course internally.  

You will need to have an account on the Clean Sport Hub (if you do not already) and your course progress will be uploaded to the Clean Sport Hub as record of your completion. You will receive reminders and notifications via the Learning Arena until you leave the UKIS. Then communication will be from UKAD, and your learning profile will be up to date. 

As an organisation, we request that our new employees or members complete the Clean Sport Advisor course, should we do the same for the ‘Introduction to Clean Sport’ when it goes live?

Yes, we would highly recommend that you amend any job descriptions or policies where completing the Clean Sport Advisor course is a mandatory requirement to completing the Introduction to Clean Sport. 

Please ensure you update your link to the Introduction to Clean Sport course to this: www.ukad.org.uk/cleansporthub 

You can also refer people to the www.ukad.org.uk/aboutcleansporthub and this Q&A if they have any questions. 

I am the ADL at my organisation. Is the Compete Clean+ course mandatory for athletes?

Completing the Compete Clean+ course is currently only mandatory for athletes competing at a Major Games that falls under the Clean Games Policy. The eLearning course is one of the mandatory education requirements. Read more about Compete Clean+ or contact education@ukad.org.uk  

However, when creating your Education Strategy and Implementation plan, you identified the groups of athletes within your Education Pools that must have education. We would strongly recommend that you utilise this eLearning course as a resource for those athletes who need mandatory education.